Shipping policy

At PoshGiftz, we take great care in preparing and packing every order.

⸻

Processing & Fulfillment Time

Orders are typically processed within 5-7 business days, unless otherwise stated on the product listing.

During sales, promotions, or high-volume periods, processing times may be slightly extended.

All processing times are estimates and not guaranteed.

⸻

Shipping Time

Shipping time begins after your order has been fulfilled and shipped.

Delivery timeframes shown at checkout or shared by email are estimates provided by the carrier and are not guaranteed.

⸻

Order Confirmation & Tracking

Once your order ships, you will receive a confirmation email with your tracking information.

It may take up to 24 hours for tracking to update after your package is shipped.

⸻

Randomized & Scoop Orders

Please note that all scoops are random pulls.

Shipping speed does not affect the contents of your scoop.

⸻

Incorrect or Incomplete Address

Customers are responsible for providing an accurate and complete shipping address at checkout.

PoshGiftz is not responsible for:
    •    delayed delivery
    •    returned packages
    •    lost packages

caused by an incorrect or incomplete address provided by the customer.

If a package is returned due to an incorrect address, reshipping fees may apply.

⸻

Delivered Packages

Once a package has been marked as delivered by the carrier, the order is considered successfully fulfilled.

PoshGiftz is not responsible for:
    •    lost packages
    •    stolen packages
    •    misdelivery after delivery confirmation

⸻

Delays Outside Our Control

PoshGiftz is not responsible for shipping delays caused by:
    •    weather conditions
    •    carrier delays
    •    holidays
    •    customs or service disruptions

⸻

Questions About Your Order

If you have any questions about your shipment, please contact us with your order number and we will be happy to help.