Terms of service

Welcome to PoshGiftz.
By accessing our website and placing an order, you agree to the following Terms of Service.

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1. General Conditions

By using this site, you confirm that you are at least the age of majority in your state or country, or you have given consent for a minor under your care to use this site.

We reserve the right to refuse service to anyone for any reason at any time.

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2. Products & Randomized Items

PoshGiftz offers randomized scoop products and bracelet pulls.

Please understand and agree that:
    •    All scoops and bracelet pulls are random
    •    Specific colors, styles, or beads are not guaranteed
    •    Color preferences are only accepted where clearly stated on the product listing

By purchasing, you acknowledge that the contents of your order are random.

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3. Order Accuracy

You agree to provide current, complete, and accurate purchase and shipping information.

PoshGiftz is not responsible for delivery issues caused by incorrect or incomplete addresses entered at checkout.

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4. Pricing & Payments

All prices are listed in U.S. dollars and are subject to change without notice.

We reserve the right to cancel or limit orders that appear to be fraudulent, suspicious, or placed by resellers or automated systems.

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5. Shipping & Delivery

Shipping timeframes provided at checkout or in communication are estimates only.

Once an order has been shipped and marked delivered by the carrier, the order is considered fulfilled.

PoshGiftz is not responsible for lost, stolen, or misdelivered packages after carrier confirmation of delivery.

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6. Returns & Refunds

All sales are final.

Due to the nature of randomized products, we do not accept returns, exchanges, or refunds once an order has been processed or shipped.

If you receive a damaged or incorrect item, you must contact us within 48 hours of delivery with clear photos of the item, packaging, and shipping label.

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7. Chargebacks & Disputes

By placing an order, you agree to contact PoshGiftz directly to resolve any issues before filing a payment dispute.

Orders that show confirmed delivery by the shipping carrier are not eligible for refunds.

We reserve the right to dispute chargebacks using shipping confirmation and order records.

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8. Intellectual Property

All content on this website, including product photos, videos, logos, and text, is the property of PoshGiftz and may not be copied or used without written permission.

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9. Limitation of Liability

PoshGiftz shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.

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10. Changes to These Terms

We reserve the right to update or change these Terms of Service at any time.
Any changes will be posted on this page.